Items where Author is "Ardiyanto, Eko"

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Thesis

Ardiyanto, Eko (2014) USULAN PERBAIKAN KUALITAS PELAYANAN DENGAN METODE FUZZY-SERVQUAL DAN QUALITY FUNCTION DEPLOYMENT (QFD) ( STUDI KASUS : PROGRAM STUDI TEKNIK INDUSTRI UNIVERSITAS MUHAMMADIYAH GRESIK ). undergraduate thesis, Universitas Muhammadiyah Gresik.

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