Items where Author is "Arif, Yogi Yusron"

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Thesis

Arif, Yogi Yusron (2019) INTEGRASI SERVQUAL DAN KANO MODEL KE DALAM QUALITY FUNCTION DEPLOYMENT SEBAGAI UPAYA PENINGKATAN KUALITAS PELAYANAN INSTALASI RAWAT JALAN RUMAH SAKIT UMUM DAERAH IBNU SINA GRESIK. undergraduate thesis, Universitas Muhammadiyah Gresik.

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