Items where Author is "Darmawan, Dicky Putra"

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Thesis

Darmawan, Dicky Putra (2020) ANALISIS KUALITAS JASA PELAYANAN BENGKEL MOBIL SEBAGAI UPAYA PENINGKATAN KUALITAS PELAYANAN DENGAN METODE INTEGRASI KANO MODEL DAN QUALITY FUNCTION DEPLOYMENT (Studi Kasus: Bengkel Mobil CV. Karya Agung). undergraduate thesis, Universitas Muhammadiyah Gresik.

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