Items where Author is "KUSWANTO, BUDI"

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KUSWANTO, BUDI (2016) PENERAPAN FUZZY SERVQUAL DALAM UPAYA PENINGKATAN KUALITAS LAYANAN (STUDI KASUS DI BENGKEL MOBIL PT. ARINA PARAMA JAYA). undergraduate thesis, Universitas Muhammadiyah Gresik.

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