Items where Author is "Putri, Dias Ratna"

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Article

Putri, Dias Ratna (2024) Analisis Kualitas Pelayanan PT. XYZ Dengan Metode Servqual Dan Metode IPS. Journal Of Industrial Engineering and Operational Management (JIEOM), 07 (02). pp. 317-329. ISSN 2620-8148

Monograph

Putri, Dias Ratna (2025) Analisis Kepuasan Pelanggan Di Pt Matahari Departement Store Dengan Metode Service Quality (Studi Kasus Di Matahari Departement Store Gressmall). Project Report. Fakultas Teknik Universitas Muhammadiyah Gresik. (Submitted)

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