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Riza, Faizal (2023) The Influence of Relationship Marketing on Loyalty with Mediation of Customer Trust at PT. Bank Rakyat Indonesia (Persero) Tbk Krian Branch Office. DIJEFA : Dinasti International Journal of Economics, Finance & Accounting, 4 (2). pp. 220-236. ISSN 2721 - 303X
Riza, Faizal (2023) Pengaruh Relationship Marketing terhadap Loyalitas Nasabah, dengan mediasi Kepercayaan Nasabah pada PT Bank Rakyat Indonesia (Persero) Tbk Branch Office Krian. Masters thesis, Universitas Muhammadiyah Gresik.