Penerapan Quality Function Deployment (QFD) dalam Upaya Peningkatan Kualitas Layanan Air Conditioner di CV. XYZ

Ubaidillah, Muhammad Fahruddin (2023) Penerapan Quality Function Deployment (QFD) dalam Upaya Peningkatan Kualitas Layanan Air Conditioner di CV. XYZ. JUTIN: Jurnal Teknik Industri Terintegrasi, 6 (4). pp. 1136-1142. ISSN 2620-8962

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Abstract

This research focuses on the quality of service available at CV company AC service companies. XYZ, which is in Dukun District, uses the QFD (Quality Function Deployment) method using data processing from questionnaires, interviews and surveys. shows the customer's desire rating for the company to lower the marketed price slightly so that customers do not change to other services.

Item Type:	Article
Uncontrolled Keywords:	QFD;Kualitas Pelyanan;Penerapan
Subjects:	Engineering > Industrial Engineering Engineering
Divisions:	Faculty of Engineering > Industrial Engineering Study Program
Depositing User:	Muhammad Fahruddin Ubaidillah
Date Deposited:	19 Feb 2024 17:47
Last Modified:	19 Feb 2024 17:47
URI:	http://eprints.umg.ac.id/id/eprint/10588

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