Items where Author is "Saputra, Dimas Yoga"

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Saputra, Dimas Yoga (2022) Analisis Kualitas Pelayanan Pelanggan Dengan Metode Servqual dan Index Potential Gain Customer Value (IPGCV) Studi kasus outlet Yossmi Dimsum. Serambi Engineering, 7 (2). pp. 3144-3154. ISSN 2528-3561

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